Product Manager, Payments & Risk

Product ManagerProduct ManagerFull TimeRemoteTeam 51-200Company SiteLinkedIn

Location

Alaska + 3 moreAll locations: Alaska, California, Hawaii, Washington

Posted

17 days ago

Salary

$132.5K - $155K / year

Bachelor Degree5 yrs expEnglishRuby ON RailsSDLC

Job Description

• Shape the future of Patriot’s Payments & Risk products by improving payment flows, reducing fraud, and strengthening compliance. • Operate at the intersection of systems, data, and customer experience. • Collaborate with engineering, design, and operations to build backend improvements, internal tools, and customer-facing features. • Build deep expertise across six areas that shape Patriot’s Payments & Risk strategy. • Define upcoming work, collaborate on solutions that balance customer experience, compliance, and operations. • Engage with customers and internal teams to understand how payment timing, reliability, and risk decisions affect their experience. • Analyze payment performance, fraud patterns, identity workflows, and risk thresholds. • Learn Patriot’s risk posture, financial operations, fraud processes, KYC, and BSA/AML requirements. • Stay current on payment technologies, fraud trends, regulatory changes, and settlement expectations. • Use AI to accelerate research, analysis, planning, and drafting, and help identify high-value opportunities for AI-driven improvements in payments, fraud detection, and operations.

Job Requirements

  • 5+ years in a SaaS Product Manager role
  • Background with complex systems, financial workflows, risk operations, or compliance in payments/fintech
  • 2+ years of experience with payment rails (e.g., ACH, direct deposit, or instant payments) and an understanding of how their capabilities and constraints impact customer experience and risk
  • Proven record of launching successful products or platforms with iterative, metrics-driven improvements
  • Familiarity with KYC, BSA/AML, fraud detection, or identity verification (conceptual knowledge is fine)
  • Experience collaborating with development, design, QA, and operations teams, with working knowledge of agile SDLC and release management.

Benefits

  • Comprehensive suite of benefits that help our team thrive inside and outside of work.

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