• Maintain real-time visibility into Professional Services capacity, availability, and utilization. • Support short- and medium-term resource forecasting based on pipeline, booked work, and delivery timelines. • Collaborate with Professional Services leaders to provide reports focused on financial and resource management data to aid with revenue and budgetary goals. • Provide analysis that supports the business objectives of the Services organization and aligns with the corporate vision. • Run weekly/monthly/quarterly billing and estimated revenue recognition; identify corrective actions that are required to meet/beat targets. • Develop analytical reports for all sources of service revenue, consistent with company standards and management direction. • Coordinate partner staffing, including partner contract process. • Coordinate with the Project Management Team and other groups within Sales / Operations to obtain relevant data about the project opportunity and staffing requirements. • Subject matter expert for services personnel on all processes related to services revenue: time entry, project management processes related to operations, customer billing, and staff utilization. • Skills Matrix: Management of PS / Vertical Resource Skill Matrix, ensuring all PS resources have an updated Skills Matrix. • Continually provide suggestions and implement improvements to business and reporting processes that keep up with the changes in the organization. • Support the Professional Services staff to better understand revenue, hours, and target attainment goals.