Insurance that moves

Spanish Bilingual Insurance Service Agent

InsuranceInsuranceFull TimeRemoteTeam 51-200Company Site LinkedIn

Location

Texas

Posted

18 days ago

Salary

$55K - $65K / year

Bachelor Degree1 yr expEnglish

Job Description

• Effectively multitask while taking customer calls and handling email correspondence regarding billing questions, online payments, renewals, and cancellations in both English and Spanish. • Process incoming policy change requests from customers. • Review policy coverages and issue certificates of insurance, evidence of insurance, or binders. • Retain customers by overcoming objections to cancellation and providing effective solutions. • Upsell ancillary products such as roadside assistance, tire & wheel protection, and pet insurance. • Identify opportunities to cross-sell and transfer new business leads to the sales team.

Job Requirements

Experience & Licensing: A minimum of 1 year of experience in property and casualty insurance (Broker, Captive, or Carrier) is preferred. A Property and Casualty License is required.
Bilingual Mastery: Professional fluency in both English and Spanish (written and verbal) is required.
Excitement for Change: You aren't just okay with change—you are excited by it. You enjoy being part of the evolution of a brand.
Multitasking Excellence: You are a master of managing your workload effectively, often handling competing priorities and high-volume tasks at once.
Customer-Focused: You are a detail-oriented individual with a strong commitment to providing the best possible service, and you approach every interaction with patience, empathy, and professionalism.
Technical Skills: You have a proficient working knowledge of G-Suite and Microsoft Office products.

Benefits

Competitive Compensation: Base salary of $55,000-$65,000 DOE.
Growth Opportunity: Join a company in its early stages and help build its foundation for success.
Equity: Opportunity to earn equity compensation.
Comprehensive Benefits: 100% company-paid medical premiums for employees, 401(k) [Match], and Flexible PTO.
Vibrant Culture: Lively Austin HQ with catered lunches, Happy Hours, and team-building events.
Work-Life Balance: Enjoy RV rental discounts and a company culture that values a healthy balance between work and adventure.