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Operations & Innovation Program Associate

OperationsOperationsFull TimeRemoteTeam 11-50Since 2015Company SiteLinkedIn

Location

United States

Posted

16 days ago

Salary

$63K - $76.7K / year

Bachelor Degree2 yrs expEnglish

Job Description

• Support employee setup/maintenance tasks in Microsoft Dynamics 365 Business Central (access coordination, resource/employee records, basic data upkeep as assigned). • Administer timecard/time sheet processes: Monitor submission status, follow up on missing/late timecards, and support employees with basic questions. • Ensure time is coded to the correct projects/engagements and escalates issues quickly. • Produce simple reporting/exports as needed for leadership and finance. • Maintain clear documentation and step-by-step guides for common timecard workflows. • Assist with routine accounting operations such as document organization, basic data entry, invoice backup collection, and routing for approval. • Maintain clean records and respond quickly to finance/admin requests. • Support simple marketing operations such as maintaining lists, coordinating recurring activities, keeping trackers current, and supporting basic content logistics (compiling inputs, formatting, scheduling support). • Maintain and continuously improve the idea intake + scoring workflow. • Schedule, run, and document Innovation meetings; maintain agendas, decisions, and action tracking. • Keep the "menu" stocked: a prioritized pipeline of ideas/POCs that are ready for review. • Revitalize and maintain the bounty board so it stays active, current, and visible. • Administer awards workflows end-to-end: Trigger automated award emails to HR for approval. After approval, trigger automated award emails to Payroll for payout processing. • Track award status, maintain audit trail, and follow up to completion. • Help design and implement a single app + automated workflows to manage the full lifecycle (intake → scoring → review → bounty/POC → awards). • Prepare and deliver a monthly Innovation update to a broad audience (leadership + staff).

Job Requirements

  • 2+ years in an operations/admin/program support role (or equivalent experience).
  • Comfort with timecard administration and recurring operational workflows.
  • Proficiency in Microsoft 365 (Teams, Outlook, Excel, SharePoint).
  • Able to create and deliver presentations (PowerPoint) and speak confidently to groups.
  • Operations execution: strong follow-through, detail orientation, reliable cadence management.
  • Communication & facilitation: clear written updates, crisp meeting notes, strong stakeholder follow-up.
  • Presentation presence: charismatic, captivating, confident presenter who can hold attention and make updates feel exciting.
  • Process improvement mindset: naturally looks for ways to simplify, automate, and standardize.
  • Experience with Microsoft Dynamics 365 Business Central (especially time sheets/resources/projects).
  • Experience with Power Automate / Power Apps / Microsoft Lists (or similar workflow automation).
  • Basic familiarity with marketing admin tooling (Mailchimp/HubSpot/Canva/social schedulers).
  • Experience running internal programs (innovation, continuous improvement, awards/recognition, etc.)

Benefits

  • Choice of comprehensive medical plans (including two PPO-style plans and a HDHP w/ HSA option)
  • Flex spending accounts (FSA)
  • Dental and vision plans
  • Comprehensive medical, dental and vision benefits extended to spouse / domestic partner and dependent children up to age 26
  • 401k with company match and self-directed brokerage account option
  • PTO including additional paid time off during the last week of the year
  • Company paid life insurance coverage for employees and their eligible dependents
  • Short and long-term disability, AD&D coverage
  • Professional development opportunities, tuition reimbursement and professional licensing assistance
  • Paid parental leave after one year of employment

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