Charlie

The perfect mix between hospitality and technology!

Customer Service Representative

Customer SupportCustomer SupportFull TimeRemoteTeam 51-200Since 2019Company SiteLinkedIn

Location

Colorado

Posted

19 days ago

Salary

Not specified

Bachelor DegreeEnglish

Job Description

• Creating detailed business plans to facilitate the attainment of goals and quotas • Managing the entire sales cycle from finding a client to securing a deal • Unearthing new sales opportunities through networking and turning them into long term partnerships • Presenting products to prospective clients • Providing professional after-sales support to enhance the customers’ dedication • Remaining in frequent contact with the clients to understand their needs • Responding to complaints and resolving issues aiming to customer contentment and the preservation of the company’s reputation • Negotiating agreements and keeping records of sales and data

Job Requirements

  • Proven experience as an Account Executive, or in other sales/customer service role
  • Knowledge of market research, sales and negotiating principles
  • Outstanding knowledge of MS Office; knowledge of CRM software (eg. Salesforce) is a plus
  • Excellent communication/presentation skills and ability to build relationships
  • Organizational and time-management skills
  • A business acumen
  • Enthusiastic and passionate
  • BSc or BA in business administration, sales or marketing

Benefits

  • Flexible work arrangements

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