Ascertain

Agentic AI for healthcare operations. Ascertain what matters, automate the rest.

Founding Product Engineer, Voice AI

Full-stack EngineerSoftware EngineerFull TimeRemoteTeam 11-50Since 2022Company SiteLinkedIn

Location

New York

Posted

18 days ago

Salary

$140K - $175K / year

Bachelor Degree3 yrs expEnglishPython

Job Description

• Build, configure, and optimize voice agents using third-party platforms and in-house tooling • Own quality assurance for voice interactions • Work directly with our operations team and customers to understand workflows, gather feedback, and translate insights into product improvements • Collaborate with engineers to build reliability and monitoring infrastructure as we scale • Write production code in Python to support integrations and custom functionality • Contribute to the broader product development process, bringing a user-centric perspective to everything we build

Job Requirements

  • 3-4 years of experience in software engineering, with proficiency in Python
  • A track record of being deeply user and product-centric
  • Comfort with ambiguity and significant iteration; you're energized rather than frustrated by the process of getting something right through repeated refinement
  • High attention to detail, especially when it comes to edge cases and quality
  • Experience working cross-functionally with non-technical stakeholders
  • Familiarity with FastAPI, telephony platforms, or voice AI tools is a plus
  • Healthcare experience is preferred

Benefits

  • Cutting-edge technology: Work directly with the latest advancements in generative AI and automation, tackling challenging problems that meaningfully impact healthcare
  • Ownership & growth: You'll join Ascertain at a pivotal early stage, shaping our products, technical direction, and culture, with significant opportunities for career advancement
  • Collaborative team: Join a talented, passionate, and supportive team with backgrounds from top tech companies and clinical institutions
  • Flexible hybrid work: We support a flexible hybrid working model from our NYC office, trusting you to manage your own schedule
  • Competitive compensation: We offer competitive salary, meaningful equity, comprehensive health insurance, and more

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