• Independently lead projects of moderate to high complexity. • Act as primary point of contact for clients, keeping them apprised of all project developments while maintaining stellar client satisfaction. • Build effective partnerships with other internal teams to move project through all phases of the development process. • Develop and maintain project schedule, identify, and track milestones and identify and manage cross-functional dependencies and risks. • Act as subject matter expert on client clinical study protocol. • Manage ongoing reporting of project health and profitability to internal and external stakeholders. • Conduct end-user training. • Manage issue resolution for studies in maintenance, including troubleshooting and root cause analysis, where necessary.