• Manage and maintain appointment schedules for physicians and other staff members • Answer and direct incoming calls, emails, and other communications • Prepare and send out patient correspondence, including appointment reminders and follow-up communications • Maintain patient records and update information as needed • Assist with billing and invoicing tasks • Coordinate with insurance companies and other healthcare providers as necessary • Perform general administrative tasks, such as data entry, filing, and organizing documents • Provide excellent customer service to patients and their families • Collaborate with other team members to ensure efficient and effective operations • Other duties as assigned