Customer Service / Sales
Location
United States
Posted
19 days ago
Salary
Not specified
High SchoolEnglish
Job Description
• Provide impeccable customer service to all customers
• Answer any questions the customer may have about available products and services
• Listen to customer concerns and complaints with the goal of identifying the causes of the problem
• Ensure customer satisfaction
Job Requirements
- Customer service agents with a passion for excellence
- Soft sales experience an asset
- Strong problem-solving skills
- Empathetic disposition
- Call center or customer service experience preferred
- Sales experience an asset
- Basic knowledge of computer software and office systems
- Secondary Level Passes in Mathematics and English Language
- Flexibility to work different shifts (including evenings, weekends, or holidays)
- Ability to thrive in fast-paced environment, multitasking while keeping focus on the customer
- Excellent listening skills and an empathetic voice and manner
- Dedication to customer satisfaction
Benefits
- Flexible work arrangements
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