Data Entry Clerk
Location
Utah
Posted
17 days ago
Salary
$18 - $25 / hour
High School1 yr expExperience acceptedEnglish
Job Description
• Receiving challenging calls transferred from Tier 1 agents.
• Assisting and troubleshooting customer concerns
• Verifying data and information using a verification process
• Addressing customers questions while displaying exceptional customer service skills
• Documenting both customer concerns and solutions
• Meeting or exceeding all managed metrics
• Keeping your community safe and making a difference
Job Requirements
- Are an ambitious customer focused individual
- Have the ability to handle stressful customer interactions
- Have one year of Call Center, Sales, or leadership experience
- Have strong computer skills with dual monitor experience preferred
- Display excellent verbal and written communication skills plus problem-solving skills
- Are able to handle/process high call volumes, at times while adhering to scheduled breaks/lunches in accordance business needs
- Are be able to work from home with internet in a quiet area
- Have your computer connected to the internet via an Ethernet cable (not Wi-Fi)
Benefits
- Dental Insurance
- Health Insurance
- Vision Insurance
- 401K
- Paid Holidays
- Paid Time Off
- Paid Emergency Time Off
- And more!
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