Data Entry Clerk

Data EntryData EntryFull TimeRemoteTeam ,Company SiteLinkedIn

Location

Utah

Posted

17 days ago

Salary

$18 - $25 / hour

High School1 yr expExperience acceptedEnglish

Job Description

• Receiving challenging calls transferred from Tier 1 agents. • Assisting and troubleshooting customer concerns • Verifying data and information using a verification process • Addressing customers questions while displaying exceptional customer service skills • Documenting both customer concerns and solutions • Meeting or exceeding all managed metrics • Keeping your community safe and making a difference

Job Requirements

  • Are an ambitious customer focused individual
  • Have the ability to handle stressful customer interactions
  • Have one year of Call Center, Sales, or leadership experience
  • Have strong computer skills with dual monitor experience preferred
  • Display excellent verbal and written communication skills plus problem-solving skills
  • Are able to handle/process high call volumes, at times while adhering to scheduled breaks/lunches in accordance business needs
  • Are be able to work from home with internet in a quiet area
  • Have your computer connected to the internet via an Ethernet cable (not Wi-Fi)

Benefits

  • Dental Insurance
  • Health Insurance
  • Vision Insurance
  • 401K
  • Paid Holidays
  • Paid Time Off
  • Paid Emergency Time Off
  • And more!

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