Entry Level Administrative Assistant

Administrative AssistantAdministrative AssistantFull TimeRemoteTeam ,Company SiteLinkedIn

Location

New Jersey

Posted

19 days ago

Salary

$18 - $25 / hour

High School1 yr expExperience acceptedEnglish

Job Description

• Receiving challenging calls transferred from Tier 1 agents. • Assisting and troubleshooting customer concerns. • Verifying data and information using a verification process. • Addressing customers' questions while displaying exceptional customer service skills. • Documenting both customer concerns and solutions. • Meeting or exceeding all managed metrics. • Keeping your community safe and making a difference.

Job Requirements

  • Ambitious customer focused individual
  • Ability to handle stressful customer interactions
  • 1 year of Call Center, Sales, or leadership experience
  • Strong computer skills with dual monitor experience preferred
  • Excellent verbal and written communication skills plus problem-solving skills
  • Able to handle/process high call volumes
  • Ability to work from home with internet in a quiet area
  • Must have your computer connected to the internet via Ethernet cable (not Wi-Fi)

Benefits

  • Dental Insurance
  • Health Insurance
  • Vision Insurance
  • 401K
  • Paid Holidays
  • Paid Time Off
  • Paid Emergency Time Off
  • And more!

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