• Partner with business units to identify inefficiencies and automation opportunities • Conduct stakeholder interviews and requirements gathering sessions • Translate business needs into technical requirements and project scopes • Build and maintain strong relationships across departments • Manage IT project and portfolio intake, prioritization, and delivery using Jira • Maintain portfolio roadmaps and ensure strategic alignment with business objectives • Oversee multiple concurrent projects from initiation through delivery • Allocate resources effectively across the project portfolio • Track project dependencies, risks, and interdependencies across initiatives • Establish and monitor project timelines, budgets, and success criteria • Facilitate sprint planning, stand-ups, and retrospectives for IT projects • Create performance dashboards and ROI analyses for automation initiatives • Measure and report on project portfolio health and delivery metrics • Facilitate AI adoption and change management across the organization • Develop training materials and conduct user enablement sessions • Monitor adoption rates and gather feedback for continuous improvement • Provide regular status updates to leadership and stakeholders • Manage vendor relationships and external resources • Create and maintain project management standards and best practices • Ensure compliance with IT governance and security requirements