Wasserman
We are a culture-centric agency, serving the best sports talent, artists, brands & properties in the world. #TeamWass
Senior Manager, Hospitality – Fixed-Term
Location
California
Posted
8 days ago
Salary
Not specified
Bachelor Degree5 yrs expEnglishReact
Job Description
• Act as a subject matter expert on B2B hosting, hospitality, and relative industry knowledge
• Showcase forward-thinking initiative to identify the best strategic opportunities and deliver best-in-class solutions to the client
• Develop and deliver polished client deliverables and other critical framework materials to support client decision-making
• Ideation, operations, and delivery of numerous hospitality projects, informed by established hospitality strategy
• Manage project budgets from initial build through reconciliation
• Maintain a working relationship with existing partners, vendors, and properties on behalf of the client and Wasserman
• Set, communicate and maintain timelines on every project to remain ahead of client expectations
• Research, planning, and execution of site visits on behalf of client and projects
• Manage event on-site execution, including set-up, staffing, guest logistics, stakeholder communications, vendor organization and problem-solving
• Core knowledge of all Wasserman service offerings, including proactive identification of when to involve related teams in project-related or independent needs
• Collaboration with other Wasserman service teams as necessary based on project need
• Anticipate challenges and proactively handle any arising issues across various entities to ensure flawless execution
• Deliver quality events that meet (and hopefully exceed) client expectations
• Provide feedback and periodic reports to stakeholders as necessary
• Conduct post–event evaluations and recaps to showcase event success and ROI
• Understand the landscape of our client’s business/sector, as well as the industry contexts for their investments
• Confidently comprehend the role of hospitality programs as it relates to individual client business objectives and the “big picture”
• Garner strong client and partner relationships for future events, including possessing a strong working knowledge of Wasserman capabilities to further these opportunities
Job Requirements
- Minimum 5 years of experience in high-end event management, hospitality, and/or corporate events industry, preferably in sports or entertainment
- Bachelor’s degree in hospitality management, marketing or related field; Hospitality certification is a plus
- Proven experience as an event planner or organizer, preferably in the high-end hosting space
- Impressive portfolio of previously managed events
- Self-starter who requires minimal supervision to meet and carry out event and service responsibilities
- Excellent customer service, time management and communication skills
- Basic sales skills and ability to build productive business/vendor relationships
- Ability to identify and maximize event opportunities
- Ability to prioritize and manage multiple projects independently
- Up-to-date and informed knowledge of the sports and entertainment industries
- High level of initiative and interpersonal skills and ability to work well independently and in a team environment
- Genuine passion for hospitality, events, and hosting
- Negotiation experience
- Self-motivation, enthusiasm and willingness to learn
- Strong attention to detail and highly organized
- Proficiency in Microsoft Office applications (extensive expertise in Microsoft PowerPoint and Excel) and knowledge of common event management software
- Understanding of KeyNote
- Understand basics of marketing and promotion techniques
- Ability to assess a situation and quickly recommend solutions
- Working knowledge of project management fundamentals
- Must be able to multi-task and be flexible enough to react under fast-paced, stressful circumstances and tight deadlines
- Must be flexible and willing to travel (multi-day, weekends, and short-notice travel expected)
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Flexible work arrangements