• Serve as the primary Product Owner for Occupier Salesforce and associated CRM and business development platforms, accountable for product vision, roadmap, and backlog outcomes aligned to business priorities. • Partner with brokers, market leaders, business development, and client teams to identify workflow needs and define product capabilities that improve pipeline management, account strategy, pursuits, and client engagement. • Own backlog management end-to-end: define epics and user stories, establish acceptance criteria, prioritize work based on business outcomes, and maintain clarity on scope, sequencing, and dependencies. • Lead continuous discovery and solution shaping in partnership with UX, engineering, data, and business stakeholders—ensuring delivery teams understand the “why” behind priorities and the intended user outcomes. • Drive release readiness and adoption planning in partnership with enablement and support teams, including communications, training inputs, support readiness, and post-release stabilization. • Drive CRM-connected workflows and integrations that reduce friction for brokers, including Slack-enabled notifications, task routing, approvals, and real-time visibility into key account and deal signals. • Coordinate across integrated platforms and data sources (CRM, client intelligence, marketing touchpoints, research content, analytics) to ensure cohesive experiences and consistent data definitions. • Partner with technical teams to ensure product decisions support scalability, maintainability, security, and data quality, while minimizing operational disruption for the business. • Establish and track success metrics to measure adoption and business impact (e.g., activity quality, pipeline visibility, cycle time, data completeness, usage patterns), and iterate based on insights. • Manage stakeholder expectations through clear communications, decision framing, and tradeoff discussions, ensuring alignment across business and technology leadership. • Maintain awareness of CRM and sales enablement technology trends and best practices, bringing forward opportunities that strengthen competitive position and client outcomes.