• Leading, managing, and monitoring multiple complex projects from a Sales to Implementation perspective • Collaborating with cross-functional teams to ensure alignment and successful project execution • Managing project delivery within predefined goals, balancing time to market, quality, and resource availability • Facilitating meetings to gather input, align expectations, and make informed decisions • Interfacing Product and Support Teams to address customer issues and training requirements • Maintaining a customer-focused orientation throughout the project • Tracking and reporting on project milestones, deliverables, and key performance indicators • Developing and maintaining project plans, documentation, and risk logs • Aligning project deliverables and tasks with the overall vision/strategy • Negotiating with key stakeholders to consider customer impact and review resource allocation • Assessing and improving processes to enhance operational efficiency and effectiveness • Building and maintaining strong relationships with stakeholders across the organization • Managing stakeholder expectations and ensuring effective communication throughout the project lifecycle • Conducting post-project evaluations and providing ongoing support to ensure ongoing effectiveness and efficiency