• Accurate and efficient ordering of testing for samples received in batch shipments • Strict adherence to lab and clinical trial protocols, procedures, and work instructions • Accurately setting up projects in all required systems upon execution of the statement of work • Assist Project Managers with budget and timeline tracking and maintenance • Follow up on all assigned tasks and escalate issues as needed to the Project Manager • Draft meeting agendas and minutes and attend client meetings in support of Project Managers • Troubleshoot and resolve clinical trial sample issues by working with internal associates, the client, CRO’s, and clinical sites as needed • Write clinical trial work instructions per study protocol and data specification requirements • Complete quality control checks of test data transfers and exportation of results as assigned • Timely completion of data discrepancy resolution of data transferred to clients in support of database locks • Train clients on company web-based reporting system • Assist Project Managers with applicable billing for their assigned studies • Represent department and the organization favorably and in accordance with established company standards and associate attributes at all times • Prepare project status and study metric updates