Ericsson
We create limitless connectivity to improve lives, redefine business and pioneer a sustainable future. #ImaginePossible
Director, Strategic Accounts
Location
California
Posted
9 days ago
Salary
$175K / year
Bachelor Degree8 yrs expEnglishSalesforce
Job Description
• Responsible for defending existing revenue within named Tier 1 Accounts like JPMorgan Chase, Global Payments, Moneris, Adyen or Square focusing specifically on driving client value by developing a deep understanding of client’s business needs and strategic direction.
• Acquire and integrate industry knowledge related to general trends, emerging technologies & competitors specific to our Digital Commerce vertical.
• A builder; interested in developing both internal, and external relationships and hunter mentality within current Tier 1 Accounts.
• Maintain meeting notes, renewal forecasts, legal documentation, and client contact information electronically in Salesforce.com.
• Build Tier 1 Account Plans to align executives, customer success, product and operations on account development and execution.
• A continual learner that stays up to date with payment, compliance, merchant risk and merchant onboarding market trends and industry needs.
Job Requirements
- Must have minimum of 8-10 years’ experience in Tier 1 account management and development.
- Strong communication skills and able to articulate complex solutions to prospects.
- Must have experience and background in the merchant onboarding, KYB, merchant monitoring, transaction monitoring, merchant risk or payments compliance segments.
- Fortune 100 client-facing strategic experience.
- Strong data analytics, statistics, and strategy background.
- Ability to champion new ideas, initiate change, think 'outside of the box,' and drive innovation.
- Demonstrated ability to make strategy become reality.
- Ability to interact with people at all levels of an organization, fostering strong cross-functional teamwork.
- Exhibit passion through appropriate participation in team and industry initiatives.
- A strategic thinker that will drive results to grow an emerging business vertical for the company.
- Proficient in Salesforce, Gong (or like sales tool), AI/Copilot, PowerPoint, Excel, Word, and virtual meeting software (Teams, Zoom,etc.).
- A continual learner that stays up to date with market trends and Digital Commerce needs.
- Potential for travel up to 40% of the time.
Benefits
- medical
- dental
- vision
- LTD
- Paid Time Off
- 401(k)
- potential for annual bonus