Product Specialist II

Product SpecialistProduct SpecialistFull TimeRemoteTeam 11-50H1B No SponsorCompany Site LinkedIn

Location

United States

Posted

19 days ago

Salary

$43.7K - $62.5K / year

High School3 yrs expEnglish

Job Description

• Reporting to the Supervisor - Pharmacy Data Services • Facilitate Onboarding and Offboarding requests • Conduct PDS training for Sales, Customer Implementation, Account Managers & Customer Systems Support associates • Collaborate with 3rd Party vendors to transition new customers • Interact with the EDI Department on EDI maps/parameters for accurate data transfer • Validate Legal Documents (NDA, PDS Agreement or MPA) • Coordinate new 3rd Party Vendor set ups with EDI • Troubleshoot and resolve pricing discrepancies, billing issues, data integrity concerns • Assist customers in downloading catalogs via SFTP or Secure Sites • Manage monthly billing fees for customers

Job Requirements

EDI and Pharmacy experience is necessary
High school degree or equivalent combination of experience and education
Normally requires a minimum of three (3) years experience working in a customer service environment
medical or pharmaceutical background preferred
Ability to communicate effectively, both orally and in writing
Good relationship building skills
Strong organizational skills; attention to detail
Strong interpersonal skills
Good analytical skills
Strong leadership and staff development skills
Working knowledge of computers necessary to operate effectively with company systems and programs; Microsoft Word, Excel, Access, Monarch, databases

Benefits

medical, dental, and vision care
support for working families
backup dependent care
adoption assistance
infertility coverage
family building support
behavioral health solutions
paid parental leave
paid caregiver leave
training programs
professional development resources
mentorship programs
volunteer activities

Related Categories

Product Specialist

Related Job Pages

Remote Full-time Jobs (US)More US Remote Jobs

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