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Senior Staff Operations Engineer, AIOps

OperationsOperationsFull TimeRemoteTeam 5,001-10,000Since 2007H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

19 days ago

Salary

$212K - $265K / year

Bachelor Degree15 yrs expEnglishAWSCloudPythonSDLCGo

Job Description

• As a Senior Staff Engineer in Operations, you will lead and mentor a high-performing team to scale our AI-enabled operations model and deliver AIOps solutions that streamline operational workstreams and help BizTech teams focus on their core work with confidence. • You will own the AIOps vision, strategy, and roadmap, partnering with the in-house Observability platform owner to leverage infrastructure and data for accurate, correlated insights that streamline Operations. • You will identify and eliminate recurring issues through scalable automation, improving operational performance and productivity. • You will be accountable for the quality and reliability of BizTech services, including validating postmortems, driving root-cause analysis, and ensuring corrective actions are implemented.

Job Requirements

  • 15+ years of experience across AIOps, data catalog architecture, product development, and/or Technical Operations infrastructure.
  • Strong SDLC experience, including infrastructure as code, configuration management, distributed version control, and CI/CD.
  • Deep expertise in complex enterprise infrastructure, especially cloud (AWS and/or Google), with a focus on AI/automation, data catalog architecture, workflows, and correlation.
  • Solid understanding of corporate infrastructure and applications to translate into AIOps requirements and integrations.
  • Proven ability to lead cross-team, cross-org delivery of large-scale, technically complex, ambiguous initiatives that anticipate business needs.
  • Proficient in Python or Go.
  • Experience building API integrations and event-driven architectures (e.g., AWS Lambda/SQS).

Benefits

  • This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

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