Zscaler

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Manager, Partner Operations – Business Systems, Salesforce

Business OperationsBusiness OperationsFull TimeRemoteTeam 5,001-10,000Since 2008H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

20 days ago

Salary

$122.5K - $175K / year

Bachelor Degree7 yrs expEnglish

Job Description

• Serve as a process and systems leader with deep ownership of how partner strategy is operationalized across tools, workflows, and data models • Propose and lead initiatives to implement new processes and optimize existing technologies and methodologies that enhance GTM experience and simplification • Partner with cross-functional stakeholders to understand business needs, translate them into technical solutions, and handle intakes and troubleshooting in a timely manner • Lead the end-to-end implementation, evolution, and optimization of Salesforce PRM, ensuring it supports current and future partner motions in collaboration with onshore and offshore teams • Build and lead a high-performing team focused on professional development, collaboration, and driving innovation in the partner ecosystem

Job Requirements

  • 7+ years in Partner Ops, Sales Ops, Business Systems, RevOps, or Process Excellence roles, with ownership of GTM workflows and systems
  • 2+ years managing and developing a team (direct and/or matrix), ideally 2–5 members, including experience setting priorities, coaching, and performance management
  • 5+ years of hands-on Salesforce experience, including complex automation and data model understanding
  • Demonstrated ability to set a roadmap, manage a portfolio of enhancements, and measure outcomes such as adoption, cycle time, partner satisfaction, and pipeline impact
  • Demonstrated success in using automation and analytics to enhance partner processes.

Benefits

  • Various health plans
  • Time off plans for vacation and sick time
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks, and more!

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