• Reviews customer contracts to extract terms and conditions that need to be sent to subcontractors such as scope of work, Service Level Agreements (SLAs), criminal background and drug testing requirements • Develops contract templates such as Amendments, Addenda and compliance attestation letters using word processing software with applicable terms and conditions and sends finalized and approved templates with terms and conditions to subcontractors via electronic signature software • Monitors and measures the lifecycle status of contract documents sent to subcontractors such as number of documents sent and signed or not signed. • Conducts outreach to subcontractors to ensure they sign contract documents by any applicable deadline and makes recommendations to terminate if applicable for failure to agree or sign a required contract document. • Prepares spreadsheets with customer specific criminal background and drug testing requirements to ensure customer records are updated accordingly in the company’s ERP • Sends completed spreadsheets with customer specific criminal background and drug testing requirements to cross-functional team responsible for updating customer records in the company’s ERP • Frequently monitors new customer records in the ERP to ensure their contracts are proactively reviewed for terms and conditions that need to be passed down to subcontractors • Develops or revises process or guidance documentation such as flowcharts, checklists and other miscellaneous documents • Provides overviews and general guidance to cross-functional staff and third-party subcontractors to ensure contract terms and conditions are understood to ensure compliance • Regularly meets with leadership team to share and review performance measurements, provide constructive feedback, brainstorm and share ideas • Develops ad-hoc and management reports as needed to Director of Subcontractor Compliance • Prioritizes workload and works independently and communicates clearly and professionally • Assesses current processes on a frequent basis to identify process improvement opportunities • Takes initiative to set up meetings with staff to gather information, resolve issues, mitigate risk or discuss ways to solve problems and improve processes • Performs other related duties as required and assigned to support the Subcontractor Compliance Department