• Partnering with our clients to understand their current payroll requirements to propose effective Strada solutions • Understanding client business issues and constraints and recommend the best solutions • Capture and document client requirements as appropriate and create the relevant work packages according the agreed signed of solutions • Leading the Solution design, review and alignment of deliverables to ensure we deliver on-time and in-scope • Ensure that lessons learned activities from a functional and technical point of view are completed • Provide deliverables and project objectives to functional and technical resources assigned to the project • Document any deviations from Strada standards and report them to the project team • Providing subject matter expertise for all SAP payroll related technical and functional issues • Act as the Payroll lead / SPOC for SAP Payroll Management development, defect identification, and defect resolution • Troubleshoot and resolve HCM & Payroll problems/failures for both external and internal customers and updating ticket logging systems in a timely and accurate manner • Act as the primary escalation point within the project or as SPOC within maintenance Service for all issues related to the implementation and system configuration • Ensure proficiency and quality in the configuration, use and deployment of OM/PA/PY/TM modules in the project currently assigned with • Partnering with internal cross-functional teams to ensure successful delivery • Close collaboration with Project Managers, team members and Service Delivery Management • Mentoring junior colleagues • Support the Sales and Pre-Sales teams where needed • Working with payroll implementation team on the build of the system