• Provide on-site support during implantation and follow-up procedures involving Class III medical devices. • Troubleshoot technical issues during procedures and provide immediate, clinically sound recommendations. • Act as the subject matter expert (SME) on device function and clinical applications. • Educate physicians, nurses, and allied health professionals on device functionality, therapy benefits, and procedural workflows. • Conduct in-service trainings, workshops, and ongoing clinical education for new and existing users. • Support collection of clinical data and user feedback to support regulatory submissions, product development, and continuous improvement efforts. • Document field interactions in compliance with quality and regulatory standards. • Work closely with R&D, Regulatory, Safety, and Commercial teams to relay device deficiencies, clinical insights and support product refinements. • Assist with investigational device trials, product evaluations, and site initiation visits (as applicable).