• Develop and implement strategic and operational plans to optimize efficiency, strengthen cross-functional execution and align business operations with organizational priorities. • Lead and influence cross-functional teams to drive execution of key strategic initiatives, ensuring alignment with organizational goals. • Conduct thorough analysis of current processes and identify areas for improvement, proposing innovative solutions to enhance operations. • Translate high-level objectives into actionable plans and roadmaps for both new programs and nebulous mid-flight initiatives and proactively adapt strategies as business needs evolve. • Monitor and evaluate performance metrics, providing insights and recommendations to enhance decision-making processes and ensuring recommendations are implemented. • Identify and communicate to leadership on progress, challenges and opportunities for strategic initiatives. • Drive change management initiatives by fostering a culture of continuous improvement and innovation. • Build and maintain strong relationships with internal stakeholders, serving as a connector between teams to ensure alignment, remove blockers and deliver shared outcomes. • Anticipate and address potential conflicts or obstacles, maintaining focus on solutions to maintain team cohesion and productivity. • Take full ownership and accountability for the success of strategic initiatives, from planning through execution to measurable impact. • Proactively explore and evaluate emerging technologies, including AI-enabled tools, to improve team workflows, scale programs, and increase operational efficiency. • Leverage modern tooling (including AI-assisted analysis and workflow automation) to accelerate insight generation, program management, and cross-functional execution.