• Develop and maintain dealer client relationships with key auto dealer personnel • Support dealer clients by uncovering and solving needs through Integrated Relationship Management (IRM) • Build and maintain strong dealer relationships by presenting the company’s value promise • Exceed monthly and quarterly volume, quality, and efficiency objectives set by management • Be well versed in DRS natural fit IRM partners and deliver Truist solutions to dealer clients • Responsible for making quality sales calls to existing dealer clients • Utilize salesforce.com to document dealer visits and provide documentation of specific dealer issues • Act as a “Trusted Advisor” to dealer management by being aware of up-to-date industry trends • Maintain assigned Key Performance Indicators (KPI) • Comply with Truist policies with regard to expenses, corporate code of ethics, compliance, and corporate communication • Conduct investigations when needed with regard to dealer issues, and fraud accounts, and unperfected liens