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Lifecycle Marketing Manager
Location
California + 20 moreAll locations: California, Florida, Illinois, Kansas, Kentucky, Maine, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Massachusetts, Michigan, Missouri, South Carolina, Tennessee, Texas, Utah, Virginia, Washington
Posted
10 days ago
Salary
$93K - $108K / year
Bachelor Degree5 yrs expEnglishCloud
Job Description
• Drive the planning, execution, optimization, and reporting of lifecycle email campaigns
• Develop and execute automated lifecycle campaigns, including user-triggered drip series, recurring scheduled sends, transactional communications, and one-time campaigns.
• Develop data-driven audience strategies, including targeting frameworks and eligibility logic to improve campaign accuracy and performance.
• Write and optimize clear, persuasive email copy tailored to different audience segments, incorporating dynamic content and personalization best practices.
• Partner with our Marketing Automation Team for technical execution, including template production, journey builds, audience segmentation, and QA.
• Lead A/B and holdout testing across lifecycle campaigns. Analyze performance to identify key drivers of engagement and revenue, translate insights into actionable recommendations, and communicate results to team and leadership stakeholders.
• Contribute to recurring lifecycle planning cycles, develop lifecycle strategies (e.g., new communication flows or journey structures), and support the creation of business cases.
• Collaborate with Business Intelligence, Product, Engineering, and Legal to align on data needs, content, compliance, and timing.
• Research lifecycle strategies and competitor tactics to identify areas for innovation.
• Support lifecycle marketing for additional programs, channels, or cross-sell efforts as team needs evolve.
Job Requirements
- 5–9 years of experience in lifecycle or email marketing in a B2C environment.
- Hands-on experience with enterprise marketing automation platforms (e.g., Salesforce Marketing Cloud [preferred], Braze, Iterable, or comparable tools) and working with large databases.
- Experience modifying basic HTML and using dynamic content.
- Strong understanding of segmentation, dynamic content, and email personalization strategies.
- Analytical mindset with the ability to interpret campaign performance and apply insights.
- Knowledgeable of best email practices, including brand consistency, CAN-SPAM, and deliverability.
- Excellent written and verbal communication skills; strong cross-functional collaborator.
- Highly detail-oriented and organized; able to manage multiple projects simultaneously.
- Bachelor’s degree in Marketing, Communications, Economics, or related field—or equivalent experience.
Benefits
- Health insurance
- 401(k) plan
- Paid time off
- Annual discretionary bonus
- Various benefits in accordance with applicable plan documents