• Administer, configure, and maintain the Ironclad contract lifecycle management (CLM) platform, including workflow design, template management, clause libraries, approval chains, and user access controls, following SOX-compliant change management processes. • Partner with Legal Operations, Sales, Deal Desk, Finance, and Partner Operations to gather requirements, translate them into scalable Ironclad configurations, and communicate updates in an async-first, fully remote environment. • Design, build, and optimize end-to-end contract workflows, including sales agreements, partner agreements, non-disclosure agreements (NDAs), amendments, renewals, and other contracting processes as business needs evolve. • Manage and maintain integrations between Ironclad and adjacent Lead-to-Cash systems, including Salesforce, Zuora CPQ, DocuSign, and NetSuite, collaborating with engineering and other system administrators to support data integrity and reliable handoffs. • Use Ironclad AI capabilities (including AI Assist, AI Playbooks, Smart Import, and clause detection) to improve contract review efficiency, reduce manual effort, and support compliance across the contract lifecycle. • Build and maintain Ironclad dashboards and reporting to provide visibility into contract status, cycle times, bottlenecks, and compliance metrics for stakeholders and leadership. • Lead small to medium-sized projects to enhance CLM functionality and user experience, and document configurations, processes, and standards in the GitLab handbook. • Troubleshoot and resolve Ironclad platform issues of moderate to high complexity, manage vendor escalations and support tickets, and conduct configuration reviews to ensure quality, maintainability, and adherence to internal standards.