• Review event sales contracts and schedule payments. • Follow up with customers and hotel staff to ensure deposits and prepayments are collected and posted timely. • Guide customers through the credit application process to ensure enough credit is established to cover their event. • Make post-event invoice adjustments and corrections. • Collect final payments and send out billing to customers. • Report credit, payment, and billing progress to hotels weekly via account notes. • Reconcile holding accounts to ensure payments are accurately credited toward customer accounts. • Answer customer inquiries regarding payments and billing.