Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network Backed by 24/7 customer support Recognized as a leader and innovator in the industry One of the fastest growing providers of Ethernet services
Sr. Solutions Engineer
Location
New York
Posted
20 days ago
Salary
$101.0K - $151.6K / year
Job Description
Job Requirements
- Understand and advise on media monetization strategies to address client pain points
- Resolve major escalations and guide product use case expansions
- Act as a liaison between Account, Product, and Engineering teams for ongoing support
- Deliver training to internal teams and occasionally to clients and partners
- Provide timely technical support for escalated issues from the Global Support team
- Proactively support multiple regional clients in collaboration with account and revenue stakeholders
- Communicate technical concepts clearly to both technical and non-technical audiences-from developers to executives
- Apply working knowledge of web and mobile technologies (e.g., HTTP, streaming protocols like HLS/DASH) and industry standards (e.g., VAST, VMAP, OpenRTB)
- Utilize scripting and database languages (e.g., PHP, Python, JavaScript, SQL) to support troubleshooting and solution design
- Leverage data and BI platforms (e.g., Snowflake, BigQuery) to inform client strategies and internal reporting
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