The Leaflet
An independent platform for cutting-edge, progressive, legal, and political opinion.
NOC Engineer
Location
Florida
Posted
39 days ago
Salary
Not specified
Bachelor Degree2 yrs expEnglishLinuxUnix
Job Description
• Monitor application health, network, infrastructure and related systems for performance, availability, and security anomalies
• Respond to alerts and incidents promptly, facilitating call bridges, diagnosing and resolving issues to minimize downtime
• Collaborate with SREs and DevOps to implement automation, tooling, and monitoring solutions
• Assist in capacity planning and optimization efforts
• Document operational procedures and contribute to knowledge sharing within the team
• Continuously improve incident response processes and contribute to post-incident reviews
Job Requirements
- 2-4 years of experience in a NOC or similar role
- Experience with: incident response processes, Jira (or related ticket-tracking system)
- Proficient in MS Office, modern communication tools for virtual teams (i.e. Slack, MS Team, Zoom)
- Familiarity with: networking protocols and concepts, Linux/Unix operating system
- Strong: communication and teamwork abilities
- Problem-solving and troubleshooting skills
- Attention to detail, documentation ability to multi-task
- Bonus if you have: Bachelor's degree in computer science, Information Technology, or a related field, Understanding of DevOps and continuous integration/continuous deployment (CI/CD) principles.
Benefits
- Competitive pay and benefits
- Flexible vacation allowance
- A hybrid / remote working environment
- Startup culture backed by a secure, global brand
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