American Cancer Society
We have a vision to end cancer as we know it, for everyone. Learn more at cancer.org or by calling us at 1-800-227-2345.
SVP, Patient Support, Mission Operations
Location
Minnesota + 1 moreAll locations: Minnesota, Texas
Posted
16 days ago
Salary
$215K - $250K / year
Bachelor Degree15 yrs expEnglish
Job Description
• Serve as the senior operational leader for all Patient and Caregiver Services
• Provide strategic and hands-on oversight of systems, people, and processes
• Oversee operations of 31 Hope Lodge facilities nationwide
• Ensure exceptional guest services and strong compliance standards
• Lead performance oversight of the National Cancer Information Center
• Provide leadership for Access to Care Solutions including volunteer recruitment and transportation operations
Job Requirements
- Bachelor's Degree
- Advanced degree in business, management, health facilities operations, or related field preferred
- 15+ years of multi-site facility operations experience in healthcare
- Experience managing large and geographically distributed teams
- Ability to set strategic direction and translate mission priorities into operational execution
- Expertise in budget development, forecasting, resource allocation, and financial stewardship
- Strong operational planning and systems design skills
- Knowledge of patient and caregiver support models and barriers to care
- Ability to make sound decisions in high-stakes, resource-constrained environments
Benefits
- generous paid time off policy
- medical benefits
- dental benefits
- retirement benefits
- wellness programs
- professional development programs
