TIDB
Todas Imobiliárias do Brasil
Senior Product Operations Manager
Product OperationsProduct OperationsFull TimeRemoteTeam 51-200Since 2017H1B No SponsorCompany SiteLinkedIn
Location
United States
Posted
22 days ago
Salary
Not specified
Bachelor Degree4 yrs expEnglish
Job Description
• Establish and maintain a single, centralized source of truth for the product roadmap that Leadership, Engineering, and GTM teams can rely on.
• Design and orchestrate a standardized launch readiness process across Product, Engineering, Marketing, Support, and Field teams.
• Build and operate the system that aggregates field feedback from Sales Engineers, Customer Success Managers, and Support into actionable, prioritized signals for PMs.
• Administer and continuously optimize the PM tooling stack (Jira, Confluence, Productboard/Airtable).
• Define and track operational KPIs — including roadmap freshness, launch compliance, POV conversion rate, feature adoption velocity, and stakeholder satisfaction — to measure and continuously improve product execution health.
Job Requirements
- 4+ years of experience in Product Operations, Program Management, or a similar operational role within a software or SaaS company.
- Demonstrated experience designing and scaling product planning frameworks, launch processes, or operational systems in a fast-moving, multi-product environment.
- Strong analytical mindset with the ability to define, instrument, and communicate metrics for product delivery and operational efficiency.
- Experience facilitating effective collaboration across time zones — specifically US and APAC — and across diverse, globally distributed teams.
- Proficiency administering and optimizing tools such as Jira, Confluence, Airtable, or Productboard.
- Excellent written and verbal communication skills; able to create clear documentation, present to leadership, and drive alignment across functions.
- Bias for action with strong judgment on when to standardize and when to stay flexible.
- Experience on AI-assisted dev tools like Claude Code, Cursor or others for building dashboards, automating workflows, and wrangling tooling.
Benefits
- Competitive salary
- Flexible working hours
- Professional development budget
- Home office setup allowance
- Global team events
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