• Operate as a member of the Engineering Continuous Improvement Process and Tools teams • Analyze, define, document, assess, and scrutinize the processes and tools used to deliver technology solutions • Identify areas for potential improvement • Collaborate and contribute to all project activities required to accomplish meaningful improvements • Conduct research and interviews needed to shape and validate improvement recommendations • Participate in improvement projects ensuring project participants understand the process modifications needed • Review information and trends to ensure that the output of processes are achieving the desired results • Author and review supporting documentation including job aids and communications • Learn the process domain to better support the business