• Manages all day-to-day activities of the team • Conducts People Operations responsibilities for all assigned team members, including performance reviews, disciplinary action, etc. • Schedules projects and resources, and monitors project timelines; will ultimately be accountable for the success or failure of all team projects • Motivates and provides guidance to team members to accomplish team goals through counseling, performance reviews, mentoring, and team building activities • Coaches team members, helping them develop into more senior/experienced resources • Works with the Business Product Owners to identify priorities for Application Development and enhancements; acquires resources for projects to fit the current and future needs of the Business • Works closely and cohesively with other Managers within Technology, as well as with key stakeholders in related departments • Helps other Technology Managers set and implement policies and procedures related to application quality, standards, and testing • Technical capabilities are on par with the Lead Application Engineer • Plays an integral part in establishing, driving, and enhancing processes and procedures within the team, and within the Technology department as a whole • Establishes training offerings, suited for individuals’ needs, for them to progress • Establishes priorities for Lead Application Engineers and ensures that they have guidance and coaching in mentoring other team members