LifeStance Health

Reimagining Mental Health

Change and Adoption Specialist

Product Adoption SpecialistCustomer SuccessFull TimeRemoteTeam 5,001-10,000H1B SponsorCompany SiteLinkedIn

Location

Alabama

Posted

19 days ago

Salary

$95K - $105K / year

Bachelor Degree5 yrs expExperience acceptedEnglish

Job Description

• Develop and execute structured change management plans for OE initiatives, including process redesign, technology implementations, and organizational changes. • Assess change impact, readiness, and risk across impacted teams and functions. • Identify stakeholder groups and tailor engagement strategies based on role, influence, and readiness level. • Design adoption plans that include training reinforcement, communication, feedback loops, and performance monitoring. • Partner with OE and functional leaders to define adoption success metrics (e.g., usage, compliance, efficiency, quality). • Support post-implementation sustainment through reinforcement plans, coaching, and continuous improvement feedback. • Act as a trusted partner to leaders, managers, and frontline teams during periods of change. • Facilitate workshops, working sessions, and feedback forums to surface concerns, clarify expectations, and build buy-in. • Translate complex OE or technical concepts into clear, practical messaging for operational teams. • Create change communications (talking points, FAQs, readiness updates, leadership messages). • Partner with training teams to ensure learning materials align with new workflows and behavioral expectations. • Creates toolkits for leaders and managers to enable effective coaching and reinforcement. • Embed change and adoption best practices into OE governance, charters, and project lifecycles. • Capture lessons learned and adoption risks to inform future OE initiatives. • Serve as a connector between OE, technology, and operations to ensure changes are practical and sustainable to ensure long-term adoption.

Job Requirements

  • Bachelor’s degree in Business, Organizational Development, Healthcare Administration, or related field (4 years of additional highly relevant experience may be considered in lieu of the degree.)
  • 5+ years of experience in change management, operational transformation, or process improvement.
  • Experience supporting large-scale operational or technology change initiatives.
  • Strong stakeholder management, facilitation, and communication skills.
  • Demonstrated ability to influence without authority across cross-functional teams.
  • Preferred Healthcare, behavioral health, or revenue cycle experience.
  • Familiarity with Lean, Six Sigma, or OE methodologies (DMAIC, Kaizen, process mapping).
  • Change management certification or formal training (Prosci, ACMP, Kotter, or similar).
  • Experience supporting EHR, billing, or automation initiatives.

Benefits

  • medical
  • dental
  • vision
  • AD&D
  • short and long-term disability
  • life insurance
  • 401k retirement savings with employer match
  • paid parental leave
  • paid time off
  • holiday pay
  • Employee Assistance Program

Related Job Pages

More Product Adoption Specialist Jobs

Homecare Specialist II

Solventum

Enabling better, smarter, safer healthcare to improve lives.

Product Adoption Specialist22 days ago
Full TimeRemoteTeam 10,001+H1B No Sponsor

As a Homecare Specialist II, you will manage order releases, handle documentation, and ensure customer communications while collaborating with management to improve processes.

ErpsMS Office
Texas
$50.2K - $69.1K / year
Product Adoption Specialist22 days ago
Full TimeRemoteTeam 13

The TEE Specialist will design and implement TEE-based solutions for secure AI model execution, optimize TEE and GPU integration, and develop verification mechanisms for computational integrity.

C++Evm-Based Blockchain SystemsGpuLinux SystemsOpen EnclaveRustSev-SnpTdxTee SdksTee Technologies
United States
Product Adoption Specialist22 days ago
Full TimeRemoteTeam 1,859Since 2005

The Product Engineer will develop critical software tools for founders, manage the YC program, and collaborate with a small team of engineers.

PostgreSQLRuby on RailsReact
California
Full TimeRemoteTeam 30

As a Product Owner, you'll bridge the market and engineering teams, define product specifications, conduct market/user research, and drive product execution in Upstream Oil & Gas.

AIDigital TwinsMachine LearningTime-Series Analysis
Texas