• Maintain ongoing communication with clients via email, phone, and virtual meetings. • Manage projects end to end, ensuring deliverables are completed accurately and on schedule. • Coordinate internal teams to execute campaigns effectively. • Monitor satisfaction levels and proactively resolve concerns. • Identify and de-escalate potential client issues before they impact retention. • Identify upsell and cross-sell opportunities based on campaign performance. • Analyze KPIs such as ROI, traffic growth, conversions, and budget usage. • Present strategic, data-backed recommendations to clients. • Support campaign planning, implementation, and tracking. • Align timelines, resources, and deliverables across teams. • Assist with campaign briefs, documentation, and creative coordination. • Provide milestone updates and flag potential risks early. • Oversee onboarding processes and set clear expectations from day one. • Manage Zoho Desk tickets to ensure timely support responses. • Maintain detailed documentation and communication records. • Track and analyze SEO, Google Ads, and Meta Ads performance. • Investigate performance gaps and recommend improvements. • Prepare performance reports with actionable insights. • Communicate campaign strategy clearly to both clients and internal stakeholders. • Serve as a coordination hub between departments. • Prepare meeting agendas, document action items, and follow up on next steps. • Support alignment between marketing initiatives and broader company goals. • Identify workflow inefficiencies and propose solutions. • Implement improvements that enhance productivity and campaign outcomes. • Coordinate with external vendors and partners. • Review contracts, track payments, and manage relationships. • Assist marketing leadership with special initiatives. • Adapt to shifting priorities in a high-growth environment.