• Consults with respective business units, providing HR guidance, policy guidance, and policy interpretation when appropriate. • Conducts regular meetings with respective business units. • Analyzes trends and metrics in partnership with the HR Team to develop solutions, programs and policies. • Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations. • Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with the legal department as needed/required. • Provides day-to-day performance management guidance to respective business units (e.g., coaching, counseling, career development, disciplinary actions). • Works closely with management and employees to improve work relationships, culture, and increase productivity and retention. • Identifies training needs for business units and individual executive coaching needs. • Participates in evaluation and monitoring of employee records remain compliant with state requirements and regulations. • Manage Unemployment Claims for the designated region. • Completion of all required trainings as designated by the company and accreditation/licensing entities. • Other duties as assigned.