Solace
Bringing humanity back to health.
Community Lead
Location
United States
Posted
12 days ago
Salary
Not specified
Bachelor Degree3 yrs expEnglish
Job Description
• Own internal advocate communication channels and our community platform, Circle.so
• Facilitate engagement through onboarding sessions, fireside chats, and other advocate-facing experiences that build connection and clarity.
• Monitor internal sentiment and feedback to proactively address knowledge gaps, align messaging, and reduce friction.
• Create resources and recognition programs that empower advocates to serve patients with confidence, accuracy, and empathy.
• Build community by surfacing stories, celebrating milestones, and maintaining a tone that reflects Solace’s mission and values.
Job Requirements
- 3+ years of experience in internal communications, community management or PR with a strong preference for experience at venture-backed technology or consumer startups
- Experience managing internal communication tools, knowledge management, and community platforms
- A bachelor’s degree in a related discipline is preferred. A clinical background is strongly preferred
- A high level of agency and autonomy, coupled with a vision for what healthcare can and should be
Benefits
- Competitive salary and equity
- Remote-first culture
- Generous time off policies
- Health, dental, and vision insurance
- 401(k) plan with company match
- Professional development opportunities
