• Configure and customize Smartsheet solutions to meet the evolving needs of the organization. • Implement and enforce security protocols to protect sensitive project data. • Monitor system performance, troubleshoot issues, and ensure optimal functionality. • Utilize advanced Smartsheet tools such as but not limited to, Control Center, Data Shuttle, Data Mesh, Work Apps and reporting dashboards. • Collaborate with Mesa Energy System Project Management Office to develop and implement Smartsheet-based project plans, schedules, and dashboards. • Provide technical support and guidance to project teams on Smartsheet best practices and workflows. • Develop Smartsheet templates and standardized processes to ensure consistency across projects. • Create and manage automated workflows and alerts to enhance project efficiency. • Build project reports and dashboards for stakeholders. • Develop and deliver training programs for new and existing Smartsheet users. • Create clear and concise documentation for training. • Create comprehensive documentation, including user guides, training materials, and process documentation. • Provide ongoing support and troubleshooting assistance to users. • Act as the primary point of contact for Smartsheet-related questions. • Identify opportunities to improve processes through the effective use of Smartsheet. • Analyze project data and provide recommendations for process enhancements. • Work with stakeholders to gather requirements for new smartsheet solutions.