WHO WE ARE Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com. Who You Are Responsibilities Serve as the primary client services contact that works to coordinate with client contacts and our CX & Strategy team members, as well as between both those groups and other internal Zeta Global service divisions (creative, technology, operations etc.) Developing deep and enduring client partnerships with high client satisfaction ratings Developing deep and enduring intra-team partnerships with high teammate satisfaction ratings Monitoring and maintaining high quality services, technology, and strategic plans Responsible for monthly billing duties and revenue allocation reporting Presenting to both internal resources, teammates, and client on a variety of initiatives and informational categories Leading all weekly and recurring scheduled client facing status calls and preparation for the same Coordination of team-wide meetings both in person and via phone Strong focus on Strategic initiatives, both optimizing existing ones and launching/developing new ones in conjunction with the CX and Strategy SME team members Maximizing existing and generating new revenue streams from client budgets in conjunction with the Vice President of Client Services for the team Required Experience 5+ years’ in a senior digital and traditional marketing position managing senior clients and multiple stakeholders Previous experience with cross-channel digital and traditional marketing, partnership development, ecommerce and CRM Experience in partnering with clients and colleagues on business strategy and solutions Proven revenue generation and growth across book of business Adept with accounting math Strong understanding of marketing platform technology Strong understanding of the various marketing mediums available: digital, emerging and traditional Management experience Superb communication skills Highly resourceful, solutions oriented with a positive attitude Accountability Team player Education and Certification Degree education Evidence of continued personal development BENEFITS & PERKS Unlimited PTO Excellent medical, dental, and vision coverage Employee Equity Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!! SALARY RANGE The salary range for this role is $100,000 - $120,000.00 , depending on location and experience. PEOPLE & CULTURE AT ZETA Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression. We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here:  https://zetaglobal.com/blog/a-look-into-zetas-ergs/ ZETA IN THE NEWS! https://zetaglobal.com/press/?cat=press-releases #LI-Remote #LI-RP1