• Define, communicate, and execute Heritage Bank’s enterprise technology roadmap • Lead modernization initiatives across core banking platforms, digital banking, enterprise applications, infrastructure, security, and cloud services • Serve as the primary authority for cybersecurity governance, information security policy, and technology risk management • Evaluate emerging technologies and operational improvements to enhance efficiency, security, and scalability • Provide executive level guidance to support growth, innovation, customer experience, and regulatory compliance • Establish governance frameworks for automation, data, and advanced technologies • Oversee the performance, roadmap, and governance of core banking systems, digital banking platforms, CRM, and other critical banking applications • Partner with business leaders to improve processes, strengthen data quality, and drive system adoption across all lines of business • Govern enterprise integrations, API strategy, automation solutions, and data exchange frameworks • Ensure application lifecycle management including upgrades, security, compliance, and vendor management • Set enterprise architecture standards supporting availability, scalability, and regulatory compliance • Define performance benchmarks, uptime targets, and service levels • Manage strategic vendor relationships and negotiations • Lead, mentor, and develop IT staff across various departments • Manage IT operating and capital budgets and align with strategic priorities • Support audits and remediation of risks, data issues, or system gaps • Partner with business units to align technology and data initiatives with operational needs and customer demands