• Eliciting, analyzing, and documenting business requirements across diverse problem spaces • Creating process maps and workflows to visualize current and future states • Facilitating workshops and interviews with stakeholders to uncover needs and pain points • Translating business needs into clear, actionable specifications for technical and non-technical teams • Analyzing data to identify trends, gaps, and opportunities for improvement • Conducting stakeholder analysis and managing competing priorities with diplomacy • Creating user stories, acceptance criteria, and other artifacts that help teams understand what "done" looks like • Supporting business case development with research, analysis, and recommendations