• Drive the architecture, design, and implementation of a system for managing deployed customer solutions at scale • Work with a small, nimble team responsible for discovering and sharing new ways to rapidly build and release software • Lead strategic architectural decisions, help drive alignment, and optimize applications for performance, scalability, and observability • Be AI-forward and curious—investigate, test, and apply emerging technologies to plan, execute, and validate projects, rethink processes, and share best practices that help the team work smarter and deliver more impactful solutions • Actively participate in code reviews and pair programming sessions, sharing knowledge, championing best practices, and contributing to the continuous improvement of team processes • Drive improvements by rethinking and reinventing our practices, processes, and systems to make them smarter, faster, and more impactful • Identify opportunities to assess and enhance current applications, including refactoring code and upgrading technologies used • Leverage modern AI development tools (Claude Code, Cursor or similar) to accelerate delivery, improve code quality, and raise the overall impact of the team • Play a key role in transforming how products are built and delivered at RapidSOS by shaping and implementing new architecture that enables faster, more scalable, and more reliable solutions