• Establishes and directs efforts of project work-team and related resources as required to successfully plan, develop, test and implement projects • Assumes leadership role for assigned projects • Coordinates all phases of operational implementation of project deliverables using established PMI project management methodologies • Leads and manages the project implementation lifecycle to deliver multiple projects and initiatives • Delivers effective, accurate, and consistent communication to project teams, management, external clients, and vendors • Drives and coordinates cross-functional project team members from multiple disciplines, assigns individual responsibilities, and leads team meetings to ensure delivery objectives are met • Maintains project documentation; ensures project documents are complete, current, and appropriately stored • Prepares and distributes project reports and communications; communicates with technology team, project sponsors, stakeholders, functional area managers and/or consultants regarding status of specific tasks • Oversees integration elements of assigned projects including project plan development, execution, and overall change control • Develops highly technical, detailed project plans including all work required to successfully complete both internal and client-facing projects • Acts as the primary liaison and manages expectations of key sponsors and client executive staff • Troubleshoots project issues and escalates them to upper management if necessary • Leads lesson learned exercises and participates in root cause analysis discussions • Collaborates effectively with other project managers, subcontracting partners, consulting organizations, customer resources, contractors, and other third-party providers ensuring quality standards are met