• Schedules depositions and other legal proceedings in complex, confidential cases. • Establishes new and existing client relationships by demonstrating expertise and responding quickly to inquiries. • Manages logistical arrangements for clients. • Provides exceptional customer service and maintains attention to detail. • Monitors scheduling email folder to assist with same-day job issues. • Enters detailed data into database software. • Reserves conference rooms and meeting locations. • Sends confirmations and job updates to clients and resources via email. • Performs quality control checks on team members’ work. • Assists in training other colleagues and documents case orders.