• Support and lead experience strategy and UX direction across the POS platform, spanning multiple feature areas • Serve as a UX lead for POS, ensuring consistency, scalability, and quality across workflows • Frame and resolve complex, ambiguous UX problems that cut across features, teams, or markets • Define and evolve interaction models, workflows, and design patterns that support long-term scalability • Drive alignment and convergence where UX solutions are fragmented or inconsistent across teams • Select and define appropriate design methods, frameworks, and approaches for complex initiatives • Partner closely with Product and Engineering leadership to influence prioritization, scope, and tradeoffs • Facilitate design reviews, critiques, and working sessions to align teams around shared solutions • Influence design practices and standards beyond immediate project teams • Mentor and guide other designers through design leadership and feedback (IC-only role) • Clearly articulate design strategy, risks, and tradeoffs to senior stakeholders