• Develop and execute the strategic vision for management of our book of business clients plan performance. • Serve as a clinical SME to the client services team and our clients, providing guidance and strategic direction. • Collaborate with the strategic account lead and other senior leaders to align departmental goals with organizational objectives. • Oversee the delivery of clinical consulting services to clients, ensuring high-quality, evidence-based recommendations. • Guide clinical pharmacists to provide consultative services alongside the client services team to our clients. • Develop and implement clinical programs alongside internal stakeholders understanding client strategy and initiatives to improve patient outcomes. • Monitor and evaluate the effectiveness of clinical interventions and programs, making adjustments as needed. • Analyze pharmacy benefit plan performance metrics, identifying trends, opportunities, and areas for improvement. • Collaborate with internal teams and external partners to design and execute performance improvement initiatives. • Provide guidance to the client services team and their clients. • Build and maintain strong relationships with clients, consultants, and other key stakeholders. • Serve as a subject matter expert on pharmacy clinical consulting and plan performance, providing guidance and support to clients and internal teams. • Participate in client meetings, presentations, and consultations to discuss clinical and plan performance strategies. • Implement and maintain quality assurance processes to ensure the accuracy and integrity of our services to our clients.