• Lead the growth and scaling of the Webster Bank integration platform - MuleSoft • Collaborate with stakeholders and management to establish a clear product vision and strategic roadmap, ensuring the development team understands the product's purpose and goals • Customer Centricity and understanding customer needs – as the representative (Voice) of the customer, continually leverage market research and trends to be able to provide best customer value. • Translate high-level strategic goals and features into detailed user stories and acceptance criteria that the development team can clearly understand and implement • Own, build, refine, and prioritize the product backlog (a dynamic "to-do" list of features, enhancements, and fixes) based on business value, urgency, and customer needs • Represent the end user to explain/clarify the requirements to the scrum team and provide feedback on the stories developed • Lead the planning and delivery of major initiatives • Participating in Scrum meetings and product sprints • Make prioritization calls with a goal of ensuring the team remains focused on highest value add activities • Define the goals of Sprints and Releases in coordination with the Scrum Master and Release Manager • Define clear work goals in line with business goals and establish departmental priorities and expectations. • Assure IT performance metrics are achieved for the reliability and stability of key platforms and systems. • Identify and initiate work process and tool improvements that lead to increased productivity. • Liaise with senior management and provide reports/updates related to department performance as requested.