ServiceTrade
Software for commercial mechanical and fire contractors.
Senior Product Manager
Product ManagerProduct ManagerFull TimeRemoteTeam 51-200Since 2012H1B No SponsorCompany SiteLinkedIn
Location
Alabama + 25 moreAll locations: Alabama, Arizona, California, Colorado, Connecticut, Florida, Illinois, Kentucky, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Maryland, Michigan, Minnesota, Missouri, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington
Posted
18 days ago
Salary
Not specified
5 yrs expEnglishAndroidI OS
Job Description
• Drive Product Strategy & Execution: Lead strategic planning and tactical delivery for key product areas that are central to our integrated ecosystem.
• Own the Roadmap: Define, refine, and prioritize features that support ServiceTrade’s mission to help commercial service contractors grow their business.
• Customer & Market Discovery: Serve as the voice of the customer by engaging with users, prospects, and partners to deeply understand their workflows and pain points.
• Cross-functional Collaboration: Partner with Engineering, UX, Sales, Customer Success, and Marketing to align product plans with business goals and customer needs.
• Product Development Leadership: Guide day-to-day development activities including backlog grooming, sprint planning, and UAT. Ensure clear, actionable stories and requirements.
• Thought Partnership: Collaborate closely with senior leadership to inform product strategy and influence long-term vision.
• Industry Awareness: Track market trends, competitors, and emerging technologies to help ServiceTrade stay ahead of industry needs and disruptions.
Job Requirements
- 5+ years of SaaS product management experience with a record of successful product delivery, adoption, and impact
- Strong technical acumen; comfortable engaging with engineers on architecture, APIs, mobile platforms (iOS/Android), and integration concerns
- Strategic thinker who can dive deep into details without losing sight of business goals
- Excellent communicator across technical and non-technical stakeholders, from frontline teams to executives
- Equally comfortable interviewing a customer or working with a software engineer on technical requirements
- Versed in agile (lowercase “a”) development with a bias for action and adaptability, keeping a strong strategic compass while quickly and enthusiastically adapting to changing tactical conditions
- Strong customer orientation and ability to translate insights into product innovation
- Proactive, self-starting problem solver who takes ownership and initiative, knowing when to dive deep independently and when to pull in expertise
- Comfortable navigating evolving priorities in a growing company and enjoy having the autonomy to shape solutions
Benefits
- Medical through Cigna, PPO and HDHP options, including a Health Savings Account with company contributions
- Dental and Vision through Unum
- Flexible Spending Account and Dependant Care Account
- Company-paid Life insurance, STD and LTD
- Voluntary benefits including Supplemental Life Insurance, Critical Illness, Accident and Pet Insurance
- 401(k) with up to 3% employer match and NO vesting period
- Flexible PTO policy
- 10 company holidays
- Parental Leave
- Paid Time Off for Volunteering
- Employee Reimbursement Program to use for well-being, technology and/or professional development
