• Serve as the primary point of contact for all reported worker’s compensation reported incident; respond to and process injury reports within 24 hours. • Monitor and track workers compensation claims, partnering closely with supervisors and adjusters to ensure all data is accurate, current and compliant. Support employees with leave cases connected to workers compensation. • Assist in administering benefit programs and leaves related to workers compensation cases. • Manage accurate and timely administration of benefits, from enrollment to COBRA, and maintain strong relationships with employees and benefits carriers. • Meet all required timeframes for notifications, payment approvals and reporting. • Provide exceptional customer service to employees, candidates, vendors and guests. • Maintain strict confidentiality of all employee information, including HIPAA-protected data, compensation details, and benefits records. • Other projects and duties as assigned.